Salvobet
LEGAL

KYC Policy

Last updated: 20/05/2026

The Company adheres to and complies with "Know your customer" principles, which aim to prevent financial crime and money laundering through client identification and due diligence. The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user in www.salvobet.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.

Risk-Based Approach

We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type:

  • SDD — Simplified Due Diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds.
  • CDD — Customer Due Diligence is the standard for due diligence checks, used in most cases for verification and identification.
  • EDD — Enhanced Due Diligence is used for high-risk customers, large transactions or special cases.

When KYC is Required

Separately and in addition to the above, when a user makes an aggregate lifetime total of deposits exceeding EUR 5,000 or requests a withdrawal of any amount inside www.salvobet.com, or attempts to or completes a transaction that is deemed suspicious, then it is compulsory for them to complete the full KYC process.

Required Documents

During the KYC process, the user will need to provide:

  • A copy of Government Issued Photo ID (in some cases front and back depending on the ID document).
  • A selfie of themselves holding the ID document.
  • A bank statement or utility bill.

Guideline — Proof of ID

  • Signature is present.
  • Owner is over 18 years of age.
  • Full name matches the client's name.
  • Document does not expire in the next 3 months.
  • Country is not one of the Restricted Countries: Austria, France and its territories, Germany, Netherlands and its territories, Spain, Union of Comoros, United Kingdom, USA and its territories, all FATF Blacklisted countries, and any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority.

Guideline — Proof of Residence

  • Bank statement or utility bill.
  • Full name matches client's name and is the same as in proof of ID.
  • Date of Issue: within the last 3 months.
  • Country is not one of the Restricted Countries listed above.

Guideline — Selfie with ID

  • Holder is the same person as in the ID document above.
  • ID document is the same as the one provided in the Proof of ID step. Photo and ID number must match.

Notes on the KYC Process

  • When the KYC process is unsuccessful, the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user.
  • Once all proper documents are in our possession, the account gets approved.